Synchrony has entered into a strategic partnership with Dental Intelligence to integrate the CareCredit credit card solution into Dental Intelligence’s patient communication and analytics platform, the companies announced Wednesday.
According to a press release, the integration is designed to simplify how dental practices present financing options to patients and to reduce administrative friction. The partnership allows providers to access CareCredit features through automated patient communications, including appointment reminders, confirmations, reporting tools, and financing workflows.
“Practices have told us that they can at times struggle to include financial conversations in their daily workflows,” said Sonia Williams, senior vice president and general manager, dental, Synchrony. “Our partnership with Dental Intelligence will not only help providers connect patients with the right financing information at the right moment, but will also make it easier for patients to understand their payment options. Our integration process is faster and more efficient than ever, strengthening care processes through innovation and allowing patients to get the care they need when insurance is not sufficient.”
According to Synchrony, the integration will allow practices to identify whether patients are preapproved for or already have the CareCredit credit card. The embedded functionality is intended to support dental teams in presenting financing alternatives earlier in the care process.
“At Dental Intelligence, we strive to help grow dental practices by creating the ideal patient experience,” said Marty Ostermiller, chief operating officer at Dental Intelligence. “Integrating CareCredit’s capabilities into the platform advances our efforts by proactively informing patients about alternative payment options, enhancing patient-provider relationships and driving administrative efficiency for clinical staff.”
Synchrony reports that CareCredit is currently accepted at more than 285,000 locations across the United States, including approximately 80 percent of dental practices. The company partners with over 40 healthcare software platforms and states that its embedded technology is designed to simplify both patient financing conversations and daily practice operations.
Synchrony is a consumer financing company that provides credit and banking products across a variety of industries, including health and wellness. Dental Intelligence offers analytics and communication tools for dental practices and is used by more than 9,000 providers nationwide.
